Welcome to the Field2Base Family!
We are delighted to offer the ability to customize your Field2Base solution(s) specifically for your business and your needs with assistance from our Professional Services Team.
Our team is committed to simplifying your adoption process with Field2Base by providing Initial Training (included with your subscription fees). We support you in making your company's forms as smart and useful as possible, while maximizing your deployment with paid-for services engineered for success.
Field2Base offers Professional Services on a hourly basis at a standard rate of $150/hour, which requires pre-payment. Each Professional Services request receives a custom quote for your review and approval before work begins.
This article provides an estimate of Professional Services hours required for various services. Please contact your Sales Representative or Technical Implementation Engineer at any time to inquire about our Professional Services. Additionally, you can click here to submit a request.
Once the work is delivered, our Technical Support Team is available for any ongoing questions and assistance.
Our Technical Implementation Engineers assist you to determining the most effective form design and workflow to maximize your field worker's experience, minimize error, and improve handling times.
We work with you to choose from various integration options and design training plans for quick adoption of our products.
Allow our Technical Implementation Engineers take your existing form(s) and create online easy-to-use version(s) for you and your field employees. With our Forms Designer software, your Field2Base mobile form can look exactly like your paper form, allowing faster adoption by your workforce.
All forms created by our experts are thoroughly reviewed and go through rigorous quality assurance processes that include testing your new forms on iOS/Android devices (or both), depending on your company's needs.
||1 Hour (per page)|
||2-3 Hours (per page)|
||3-5 Hours (per page)|
|Background Form Creation
||1 Hour (per page)|
Our Field2Base Workflow solution automates internal processes to maximize your company's efficiency. It allows your form to be approved before final submission, by one or many people.
We offer two types of our Workflow solution: Basic (simple) and Custom (complex). The basic solution is a two step process where a form is submitted, sent to be reviewed and approved then released for integration and/or final emails. Our custom solution includes scenarios where you need multiple approval levels on a form, such as expense reports that exceed a certain value or forms that go to a different reviewer based on the sender or which manager was chosen from a drop-down menu on the form itself.
Whether you need a one step or multiple stage approval process, our team enables your form to proceed in the correct approval path by implementing the Field2Base Workflow feature.
||Specific quote provided per requirements, minimum 2 hours|
Do you need to dispatch pre-filled forms to your team? Or connect form data into your existing back-end environments?
We have integration products that allow you to complete the data sharing cycle and give your business reduced waste, remove time delays, and reduce redundancies. Most importantly, our Technical Implementation Engineers assist you in every step of the way in deploying our suite of integration products.
|Data Integration Module (DIM)
|Enterprise Dispatch Module (EDM)
|Data Upload Utility (DUU)
|Online Documents Export
Transform your form data into reports and graphs built just for you via our Analytics product. We create personalized dashboard to display and highlight your form data for action and awareness into your company. Furthermore, we consolidate your form data into multiple views, including heat maps, pie charts, bar charts, and tables that can additionally be populated into reports.
||2 to 3 Hours|
||5 to 8 Hours|
We offer training for your F2B Administrators on all of our products via scheduled online sessions with our Professional Services team as needed. Training is included with your monthly subscription fees. On-site training is available and would incur travel and expense fees plus $1000/day.